Expose Travel Management



Terms & Conditions

1.Your contract is with Exposé Travel Management Ltd ATOL holder no. 5430, except when we act as a booking agent for a service provider, such as car hire companies, travel insurance providers and hotels at that offer their own rates as opposed to Exposé Travel Management providing its own special show rates.  

Your use of this web site is expressly conditioned on your acceptance of our terms and conditions listed below. If you do not agree with any part of these terms and conditions, you must not use this site.

Any bookings made via telephone, fax and e-mail will also be subject to these conditions and shall be referred to if a dispute arises.

No booking shall exist until: 
a)  you have informed Expose Travel Management Ltd of your acceptance of our terms and conditions (by ticking the acceptance box). In case of non-web bookings your acceptance of any restrictions informed to you at the time of reservation will also be required and a verbal accepatnce will be deemed as acceptance of our terms and conditions. 
b) A deposit of £150.00 per person is payable on making the booking and must be forwarded to Expose Travel Management Ltd with any insurance premium (if required). Note: No insurance cover will be effected unless insurance premium has been received by Expose Travel Management Ltd.
c) The booking has been confirmed in writing to the client.

2. Due to Expose Travel Management Ltd's contractual obligations to hotels etc. for major Exhibitions, the balance of the cost of the tour must be paid by the client to Expose Travel Management Ltd no later than 10 weeks before departure. Bookings made within 10 weeks of departure must be accompanied by the full cost of the tour. If full payment of the cost of the tour is not paid by the specified time, Expose Travel Management Ltd reserves the right to cancel the booking and retain any deposit paid.

3. A final invoice will be rendered approximately two months prior to departure date and surcharges (if any) will be included therein. Once the final invoice has been sent no further surcharges will be levied provided the account has been paid in full, except in case of actions as mentioned here - The price for your tour is subject to surcharges on the following items: governmental action, currency, aircraft fuel, overflying charges, airport charges and increases in scheduled airfares. Should you decide to cancel because of this, you must inform us in writing. Any cancellations will be subject to the following clause (4).

4. Cancellation of any booking will incur the following:
     Up to 70 days before departure         -    Deposit + insurance premium
     69-40 days before departure             -    50% + insurance premium
     39-30 days or less before departure  -    75% + insurance premium
     within 30 days of departure               -    100% + insurance premium

All notification of cancellations either in part or in full shall be made to Expose Travel Management Ltd in writing. Cancellation or amendment to take effect from the day notification is received by Expose Travel Management Ltd. If you find it necessary to change your reservations after they have been confirmed, this may be done at anytime subject to the conditions of the reservation and those applied by our suppliers departure at the nominal charge of GBP25.00 per booking and any charges levied by our suppliers. 

5. Expose Travel Management Ltd reserves the right to cancel or make change to tour arrangements. We will always offer either arrangements of a comparable standard or a full refund; should cancellation or a material change be made within 10 weeks of departure, you will also be entitled to compensation provided we have received full payment.

Period before scheduled departure date within a material modification is notified to you

- Compensation per person

More than 70 days - NIL
15-69 days - GBP 15.00
0-14 days - GBP 30.00

6. The departures listed operate on set dates and are based on Group or Charter Air Fares which require a given number of passengers. If this minimum is not reached we reserve the right to:
Normally, passengers will be advised not less than four weeks before departure date of any possible cancellation of a departure and such changes would be subject to compensation as above.

7. Expose Travel Management Ltd accepts responsibility should the services which it is contractually obliged to rovide prove deficient or not of reasonable standard, save in respect of injury illness and death where liability only attached to a proven negligence of operators employees or agents acting within the scope of, or in the course of their employment.
No liability can be accepted for any negligent act or omission of air or sea carriers, whose responsibilities are governed by international convention which may limit or exclude our liability and liability of any hotelier may also be limited in accordance with the Paris Convention of 1962 on the liability of hotel keepers. We cannot accept any liability for loss, damage or expense resulting from war or terrorist activities threatened or actual, civil unrest, closure of airports, industrial aciton, treatened or actual or an event outside our control whree such delay, extend or compel a change in arrangements. We will not be liable for any damages either for death, injury or illness or for any breach of contract if the same is due to unusual and unforeseen circumstances beyond our control, the consequences of which could not have been avoided even if all the care hadbeen exercised, or due to any event which even with all due care we could not foresee or forestall.
Obligations and responsibilities in respect of carriage by air and sea are subject and limited to the conditions of the carrier with whom you travel. Expose Travel Management Ltd is unable to accept any liability for any delay in your flight to or from the UK whether the cancellation or delay is caused by adverse weather conditions re-scheduling of times by the airline, the airport authorities and/or the action of air traffic controllers, mechanical breakdown, strike, or industrial action or otherwise. In the event of your flight delay the responsibility for your welfare will be with the airline concerned.
All claims shall be subject to English law and all proceedings shall be within the exclusive domain of the English courts. If any clients suffer death, illness or injury whilst overseas arising out of activity which does not form part of the foreign inclusive holiday arrangement or excursion arranged through us, we shall, at our discretion offer advice, guidance and assistance to help you in resolving any claim you may have against a third party, provided we are advised of the incident within 90 days of the occurrence. Where legal action is contemplated our authority must be obtained prior to commencement of proceedings and be subject to your undertaking to assign any costs recovered or any benefits received under an appropriate insurance policy to ourselves. Our costs in respect of the above on behalf of you and your party shall not exceed £5,000 in total.

8. It is the clients responsibility to obtain up-to-date information regarding passport, visa and health requirements. Expose Travel Management Ltd can accept no responsibility for difficulties from incorrect personal documentation. There are no health requirements for the area you are visiting, however, we refer you to the DHSS leaflet Protect Your Health Abroad for any additional information.

9. Disputes arising out of, or in connection with this contract which cannot be amicably settled, may (if the client so wishes) be referred to arbitration under a special scheme which, though devised by arrangements with the Association of British Travel Agents, is administered quite independently by the Chartered Institute of Arbitrators. The Scheme details of which will be supplied on request provided for a simple and inexpensive method or arbitration on documents alone with restricted liability on the clients in respect of costs. The Scheme does not apply to claims for an amount greater than GBP1,500 per person. There is also a limit of GBP7,500 per booking form. Neither does it apply to cliams which are solely or mainly in respect of physical injury or illness or the consequences of such illness or injury. The rules of the Scheme provide that the application for arbitration must be made within nine months of the date of return from the holiday but in special circumstances it may still be offered outside this period.
 
10. Consumer Protection the air packages and flights in this brochure are ATOL protected, since we hold an Air Travel Organiser's Licence granted by the Civil aviation Authority. Our ATOL number is 5430. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid us to an advance booking. For further information, visit the ATOL website at www.atol.org.uk.

Tel: +44 (0) 1883 342 006 Email: info@ExposeTravel.com
Copyright © 2005 Exposé

ATOL LogoThe air packages and flights shown are ATOL Protected by the Civil Aviation Authority. Our ATOL number is 5430. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more.
 







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